Job Description

Are you a proactive leader with a passion for fleet management and operational excellence? Join us in a pivotal role where your expertise will directly impact the efficiency and success of a busy fleet-focused operation. As Fleet Commercial Manager, you'll lead a dedicated team, optimise commercial strategies, and build strong supplier relationships—driving performance and profitability in a dynamic environment.

About the Role

In this vital position, you'll oversee daily performance of the cost control and administration teams, ensuring robust processes, accurate financial management, and supplier excellence. Your focus will be on maximising profitability, enhancing operational workflows, and aligning all commercial activities with contractual and compliance standards. This is an excellent opportunity for a strategic thinker with a hands-on approach to leadership.

Key Responsibilities

• Lead, support, and develop the fleet administration and cost control teams, fostering a positive, collaborative culture.
• Ensure invoicing, cost control targets, and budgets are achieved without compromise.
• Analyse costs, validate charges, and ensure alignment with SLAs and contracts.
• Manage supplier relationships, oversee contracts, and monitor performance against KPIs.
• Oversee commercial processes such as customer contracts, rate adjustments, and financial controls.
• Negotiate contract terms and support decision-making with insight into service offerings.
• Support onboarding and offboarding processes for clients, ensuring seamless transitions.
• Communicate contract, rate, or process changes across teams.
• Develop SOPs to streamline operations and improve overall productivity.
• Conduct performance reviews, set objectives, and identify training needs for team members.
• Provide insightful reports and recommendations to senior leadership.

Must-Have Skills & Experience

• Proven experience in fleet operations within logistics, transport, or fleet management.
• Strong mechanical understanding supporting cost analysis and repair validation.
• Excellent negotiation and communication skills.
• Advanced analytical and strategic thinking abilities.
• Demonstrated leadership in motivating and developing teams.
• High levels of ownership, integrity, and accountability.
• Proficient in Microsoft Office, CRM systems, and fleet management software.

Nice-to-Have

• Experience working with contracts, KPI management, and financial analysis.
• Ability to work cross-functionally and drive process improvements.

What We Offer

• Increased holiday entitlement based on service.
• Recruitment incentive awards.
• Healthcare scheme and cycle-to-work scheme.
• Monday–Friday, 42.5 hours per week.

If you're ready to make a meaningful impact, lead a dynamic team, and elevate fleet performance, we want to hear from you!