Job Description

Join a dynamic family-owned business where your skills as an automotive diagnostic expert can make a real impact! If you’re passionate about vehicle technology and eager to work in a supportive team, this is the role for you — with the chance to move away from day-to-day repairs and embrace cutting-edge diagnostic work across Europe.

Overview:
As an Online Vehicle Diagnostic Technician, you’ll play a key role in providing remote diagnostic and programming services for a diverse range of vehicles. Based in Nottingham, you’ll work in a modern, lively office environment and enjoy a role that combines technical expertise with customer support — all with no weekends and a clear path for professional growth.

Key Responsibilities:

• Perform in-depth vehicle diagnosis, module programming, and key programming using advanced diagnostic tools.
• Utilize the company’s remote diagnostic portal to troubleshoot issues and provide solutions directly to customers and technicians.
• Interpret diagnostic codes and data to recommend effective repair actions, aiming for first-time fixes.
• Maintain and update diagnostic equipment and software, staying current with industry innovations.
• Collaborate with colleagues to share insights, troubleshoot complex issues, and continuously enhance team performance.
• Keep accurate records of diagnostic procedures and outcomes to ensure quality service and compliance.

Must-Have Requirements:

• NVQ Level 3, City & Guilds qualification, or equivalent.
• Strong knowledge of vehicle mechanics, electronics, and electrical components.
• Proficiency with automotive diagnostic software and tools.
• Excellent problem-solving, communication, and attention to detail.
• Ability to work independently and as part of a team with a solutions-focused mindset.

Nice-to-Have:

• Experience as a diagnostic or master technician across various vehicle brands.

Compensation & Benefits:

• Salary negotiable based on experience (£38,000–£45,000).
• 30 days holiday including bank holidays (increasing with service).
• Support for professional development and certification.
• Modern office amenities including canteen, pool table, darts, and table tennis.

If you’re ready to bring your diagnostic expertise into a supportive environment that values innovation and growth, apply now and take your next career step!