Job Description

Service Advisor required for a busy automotive aftersales department, providing exceptional customer service and support throughout the vehicle service and repair journey. This is an excellent opportunity to join a well-established dealership group with a strong reputation for customer care and employee development.

Must have the right to work in the UK and a full UK driving licence.

Location: Milton Keynes
Salary: £30,000 basic with uncapped OTE (£40,000+)
Job type: Permanent / Full-Time

Shift and schedule:
•    Full-time position until February 2027.
•    Following February 2027, the role will transition to a part-time position working 27 hours a week,
•    Monday to Friday, 8:00am - 6:00pm.
•    1 in 3 Saturdays, 8:30am - 12:30pm.

Benefits:
•    Uncapped team bonus scheme.
•    Profit share scheme.
•    Company pension.
•    Employee discount scheme.
•    Bereavement leave.
•    Company events.
•    On-site free parking.
•    22 days holiday plus bank holidays.
•    Supportive team environment with ongoing development opportunities.

Company
It is a well-established commercial vehicle dealership based in Milton Keynes, representing a leading manufacturer and supporting customers with high-quality sales, servicing and aftersales care. The site has a strong reputation for professional customer service, technical expertise and reliable support across van servicing, repairs and maintenance. It offers a busy, customer-focused environment with a supportive team culture and opportunities for ongoing development within a respected automotive dealership group.

Skills and Experience Needed:
•    Previous experience as a Service Advisor
•    Strong organisational and multitasking abilities

Job Responsibilities for the Service Advisor role: 
•    Provide excellent customer care, building rapport and managing expectations throughout the service journey.
•    Book customer vehicles in for servicing, maintenance and repair work.
•    Manage the workshop diary effectively to maximise efficiency and support agreed completion times.
•    Liaise with technicians and workshop management, keeping customers updated on work in progress.
•    Explain completed work, repair requirements and associated costs clearly and professionally.

If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply.

Consultant: Chanté Budhoo – Octane Recruitment 
JEOJ

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector.

If you would like to know more about these vacancies or any similar vacancies such as Service Advisor, Aftersales Advisor, Service Receptionist, Customer Service Advisor, Workshop Controller or Automotive Advisor roles, please get in touch.