Is your Customer Service in shape?

Customer service is so important in the current climate. It is proven to be the difference between gaining a client or sale versus losing them because quite simply the customer doesn’t feel that they are cared about or helped.

It’s always been the difference, and even in this age of online fast decision culture, or flick culture as it’s called, Customer Service remains the number one best sales tool any business has.

Octane Recruitment is a UK Recruitment Agency working in and around the Automotive sector. We are not on our own and come up against many other competitors and businesses all trying to secure the job or sales for clients and candidates alike.

One thing we do have is the very best service possible in Recruitment. Our Specialists are all hand picked from within the industry not only for their knowledge, but also their customer skills. Make some effort, follow through with what you say, and make sure communication is open and flowing with both client and candidate. And we do it really well.

Take a look at our 5 star google reviews. All of our reviews show that we really do lead the way when it comes to customer service, for both client and candidate. If you are a candidate the worst thing that happens when you apply for a new position is silence or lack of communication. Octane put this right at the front of the list of must have’s, and our reviews will confirm that we really do communicate from the second you are speaking to us, to way after you have a new position. We want to make sure you are the right fit, are happy when you do get the job, and that you continue to enjoy the new challenge.

Likewise, our clients know we are on top of the recruiting for their important job openings. We like to build relationships and fully understand just how important getting the right candidate for the client is. Anyone can fill a job with someone half ok, but Octane takes great pride in making sure the role is filled with the very best fit for your business and for the candidate.

A wise man once said “ Be nice to everyone, listen, learn and deliver”  (Billionaire) and it really is the most simple of things to do. It could be the difference between survival and success in the modern world.

Why not meet our team of  Recruitment Specialists and give them a call or drop them an email if you require a vacancy filling or indeed, are looking for a new job. Click HERE